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+86 135 7082 7400
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Home > FAQs
 

ABOUT PRODUCTS

 

 
1. How to update the KONNWEI OBD Scanner ?

a. Please press and hold any button of KONNWEI OBD scan tool, then connect the scanner to PC with USB cable included in the package, the screen will be turned to "UPDATE MODE" 

Notice: Please turn off anti-virus software when installing the update tool, otherwise it will not be able to install the driver properly. the Update tool can be found from konnwei.com or itoscanner.com.

 

b. download and Install the "uplink" program to your PC( Windows xp- 10, official version Windows ONLY), you will find the below page, All you need is one-click, the program will search the update from our server, download and upgrade it by itself. No need any other operation, save the time and money.

c. Wait for the update process finished, the scanner will be ready to go! we will update to latest version before shipping out, normally there is no need to update for a long while.

 

 

2. How to print the diagnostic report to PC from KONNWEI OBD Scanner ?

1. After install the "uplink" program on PC, connect the scanner to PC with USB cable. (No need to press any buttons)

2. Launch the program"uplink" ,  Select "Print" option.

3. Operation on scanner:  go to main menu, select " Print Data" ; Select the data option that you want to print to PC,

4. After select the "print data", the data stream that storaged in the scanner will be sent to PC software, you may modify them before printing them out from PC's printer.

 

 

 

 

 

 

ABOUT QUALIFICATION

1.    Are you original equipment manufacturer?
 
We are the qualified manufacturer of Auto OBDII Scanners with the whole production line. 
 
 
 
2.    What s your production time?
 
Our daily production is 5000 pcs. KONNWEI is our registered brand items and with this quantities we still keep it in high quality, 100% QC test.
 
 
 
3.    What’s the delivery time?
 
We have a long-time cooperation with several very professional forwarders, for saving your shipping cost a lot. We can delivery by air, by sea and by express(3 working days more or less). EXW/FOB/CIF/Door to Door. Meanwhile, we have our own warehouse located in USA, RUSSIA, and EU as well as Amazon Fulfillment Center.
 
 
 
4.    Do you have any certifications?
 
 Our product has approved CE&ROSH certifications, and we have professional QC Team to make sure our products all high quality. 
 
 
 
5.    Why choose KONNWEI?
 
 CHEAP price & POOR quality =COMPLAINS!  KONNWEI offers High quality =successful LONG TERM business! Quality Makes the Profits
  
 
 
7.   Do you inspect the products? How?
 
Yes, each step of production and finished products will be carried out inspection by QC team before shipping
 

 
8. Do you have independent research and development products?
 
Our R&D team can provide unique products to fully satisfy your requirements, constantly trying to create the maximum value for customers and move towards internationalization through continuous development in terms of competitive price and outset.